Returns and Refunds Policy

Thank you for choosing www.dobarashaadi.com for your matrimonial needs. This Returns and Refunds Policy applies to the services offered through our platform.

1. Returns

1.1. Services: Our services include matchmaking, profile creation, consultation, and other related matrimonial services. Due to the nature of these services, we do not offer returns once the service has been provided and utilized.

1.2. Cancellation: If you wish to cancel a service before it has been initiated or completed, please contact us at help@dobarashaadi.com. We will assess the cancellation request based on the stage of service delivery and may provide a partial refund, subject to our discretion.

2. Refunds

2.1. Eligibility: Refunds may be issued in the following circumstances:

Non-Performance: If we fail to deliver the agreed-upon service within a reasonable timeframe and cannot resolve the issue to your satisfaction.

Unauthorized Charges: If there are unauthorized charges on your account due to a technical error or other issues on our part.

2.2. Refund Process: To request a refund, please contact us at info@dobarashaadi.com with your request and any supporting documentation. We reserve the right to request further information or evidence to substantiate your claim.

2.3. Refund Amount: it will take 3 working days for approval or rejection , if approved, will be processed within 3 working days. and Refunds will be credited to the original method of payment within 7 working days.

3. Contact Us

3.1. If you have any questions about our Returns and Refunds Policy or need assistance with a refund request, please contact us at help@dobarashaadi.com