Return & Refund Policy

Last Updated: 19 September 2026

At dobarashaadi.com, we aim to provide a clear and transparent membership experience. This Return & Refund Policy explains the circumstances in which a refund may be considered for paid membership plans.

1. Membership Payments

Membership plans, prices, duration and available features are displayed on the website before purchase.

By purchasing a membership plan, you acknowledge that you have reviewed the applicable plan details and agree to this Return & Refund Policy.

2. Refund Eligibility

Refund requests may be considered in circumstances such as:

• A duplicate payment made for the same membership.
• A payment successfully deducted from your account but the corresponding membership was not activated due to a technical issue.
• An incorrect charge caused by a technical or processing error attributable to our platform.

Any refund request will be reviewed individually based on the circumstances of the transaction.

3. Non-Refundable Circumstances

A membership fee will generally not be refundable merely because:

• You did not find a suitable match.
• Other members did not respond to your messages.
• You did not receive the number of responses or connections you expected.
• You changed your mind after purchasing a membership.
• You did not use all the features or remaining duration of your membership.
• You chose a membership plan that no longer suits your needs.

Purchasing a membership provides access to the applicable platform features for the stated membership period. It does not guarantee a match, communication from another member, relationship or marriage.

4. Account Suspension or Termination

If an account is suspended or terminated because of a violation of our Terms & Conditions, fraudulent activity, misuse of the platform or inappropriate conduct, the membership fee may not be refundable.

5. How to Request a Refund

To request a refund, please contact us through the contact details provided on dobarashaadi.com.

Your request should include relevant transaction details, such as:

• Registered email address
• Membership plan
• Date of payment
• Transaction or payment reference, if available
• Reason for the refund request

We may request additional information to verify the transaction.

6. Refund Review

Each refund request will be reviewed based on the applicable circumstances and our policies.

If a refund is approved, it will generally be processed through the original payment method, subject to the payment provider's processing procedures.

The time taken for the refund to appear in your account may depend on the payment service provider or financial institution.

7. Changes to Membership Plans

We may modify, discontinue or introduce membership plans and their features from time to time.

Any changes will generally apply to future purchases and will not automatically affect an already purchased membership unless required by applicable law.

8. Changes to This Policy

We may update this Return & Refund Policy from time to time.

Any updated version will be published on this page with a revised Last Updated date.

9. Contact Us

If you have questions regarding a payment, membership or refund request, please contact us through the contact details provided on dobarashaadi.com